Why does delivery cost £14.50?
Our delivery cost is what FedEx charge us to deliver your order in peak season and guarantee it arrives in time for Christmas Day.
Delivery Date Information
If you have selected ‘Home Delivery’ for Christmas, your order will be delivered between 8am and 6pm on 23rd December 2019. For Thanksgiving the delivery date is 27th November 2019.
Do You Deliver To My Address?
We offer a two day service to the following postcodes, they will be despatched on 20th December 2018 and may arrive a day earlier on 21st December 2018.
AB31-34, AB36-38, AB41-45, AB51-56, BT1-17, DD10, FK19-21, IM1-9, IM99, IV1-32, IV36, IV40, IV63, KA27-28, KW1-14, PA20-38, PH1, PH5-11, PH15-26, PH30-41, PH49-50, SA20, SY23-25, TR12, TR19.
We do not deliver to the following postcodes, although one of our stockists may be able to supply you.
BT18-94, GY1-10, HS1-9, IV41-56, JE1-5, KW15-17, PA41-78, PH42-44, PO30-41, TR21-25, ZE1-3
All other postcodes will receive the following delivery service, FedEx next day delivery and arrive on 22nd December 2018 between 8am and 6pm. (Unless you have selected for a pre-noon)
When is the last date to order?
As you will appreciate, our KellyBronze are in high demand and it has not been unknown for us to completely sell out, so it is always best to place your order as soon as you can.
However, subject to availability, the last date for placing an order for home delivery is 14th December 2019. If you are looking to collect from Springate Farm, the last date is 21st December 2019.
If you are looking to order for collection from one of our stockists, you will need to contact them directly for this information.
The Home of KellyBronze Pickup
To pickup your Turkey from Springate Farm, Essex, please try and bring your order reference number with you and pay on collection. Collect at your convenience on 23rd December 2018 from 7am to 10pm or 24th December 7am to 3pm.
KellyBronze Stockists
When you have selected the items you wish to order, you will be presented with the option to receive ‘Home Delivery’ or ‘Enter your postcode’. By entering your postcode you can select a stockist to collect from that is most convenient to you.
Email Notifications
If you place an order for Home Delivery or for Collection from The Home of KellyBronze, Springate Farm, Essex, an email will be sent to the email address provided.
Is it OK to deliver next door?
If your order is being delivered to a home address you may add additional information. During the checkout simply add a message e.g. ‘Leave in garage’ in the ‘Comments/courier notes’.
Order for friends & family
You can shop for friends and family and we can deliver within the UK. For Europe and International enquiries please contact Philip@kellyturkeys.com
Missed Deliveries
If you are not at home when the carrier attempts to deliver your order, the carrier will leave a card. If, for some reason, delivery is not possible, goods will be returned to the (cold) depot and delivery attempted again the next day.
Changes to your order
If you wish to change your order in any way, please contact the office on 01245 223581 or email philip@kellyturkeys.com. However, once your delivery label has been prepared for despatch on 17th December 2019, we are unable to make any changes.
Tracking your order
For carrier deliveries, order status tracking is available. If you have provided us with an email, your tracking details will be sent to that email address. For any delivery queries, please call 01245 223581 or email Philip@kellyturkeys.com.
If you are in any doubt
Please contact KellyBronze, Tel 01245223581 or Philip@kellyturkeys.com
